Freight Forwarding Hiring: Why Years of Experience Isn’t Everything

In freight forwarding, it’s common to use "years of experience" as a benchmark. But is experience always the best indicator of someone’s ability to perform—or thrive—in a role?

I recently spoke with a candidate whose salary expectations were on the higher side compared to their years in the industry. When I raised this transparently, they made a strong case: their value comes not just from how long they’ve worked in freight, but from transferable skills, a steep growth curve, and impressive results in a short timeframe.

It got me thinking:

❓ Are We Overvaluing Tenure?

Years in a role doesn’t always equate to capability. In some cases, long tenure can reflect stability. In others, it might mean someone’s been doing the same thing the same way — without developing further.

Meanwhile, some professionals jump in and ramp up fast, delivering outcomes that outpace peers with double the tenure.

💡 What We Should Be Looking At

• Problem-solving ability — Can they handle ambiguity and adapt quickly?

• Learning agility — How fast can they pick up systems, clients, and processes?

• Cultural fit and values alignment — Will they elevate the team dynamic?

• Track record over time — What have they delivered — and how?

🚀 Rethinking "Perfect on Paper"

Some of the best hires we’ve seen in freight weren’t the most experienced. They were the most engaged, capable, and aligned with the team’s energy.

So next time a resume lands in your inbox with "only" 2–3 years of freight on it — but strong achievements and the right mindset — take a second look.

They might be your next game-changer.