Why Your Best Salespeople, Operators, and Customer Service Staff Might Be Eyeing the Exit—And What to Do About It

In freight forwarding and logistics, people are the engine behind every successful move—whether it’s a container on the water, a last-minute airfreight booking, or a multi-million-dollar client.

But more than ever, we’re seeing top talent quietly look elsewhere.
🚨 BDMs, KAMs, operators, and customer service reps—gone in a blink.

And often, it’s not because they’re unhappy.
It’s because they don’t see a future.

Career stagnation is a silent business risk

Operators want to step into team lead roles.
Customer service reps want to transition into client-facing account management.
BDMs and KAMs want real pathways to senior sales roles—with visibility, mentorship, and reward.

However, most logistics businesses are so focused on keeping operations moving that they miss the biggest opportunity: developing the team they already have.

The opportunity they want might already exist—but they can’t see it

That’s where LogiHire helps.
We support freight forwarding businesses across Australia to retain and grow their internal talent before competitors lure them away.

We help our clients:

✅ Build structured career paths across operations, customer service, and sales
✅ Retain top BDMs and operators by aligning growth with performance
✅ Create real internal mobility between branches, departments, and modes
✅ Boost engagement and reduce turnover with visible, strategic development plans
✅ Benchmark salaries and expectations, so you stay competitive in a tight talent market

You don’t have to lose good people to realise their value.

With the right strategy, they’ll see a future with you and choose to grow where they are.

Ready to futureproof your team?
Get in touch for a no-pressure chat about how we help freight companies build and retain top talent across Australia.